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Patient Resources

Patient Registration

Prior to your first appointment at The Eye Health Centre, our team will email or text you a link to complete our patient registration form online. Alternatively, please let our reception team know if you would prefer to complete this in person at the time of your appointment.

If your details change in the future, for instance, your Medicare card expires, you move house or change GPs, please make sure to let our reception team know at your next appointment.

Privacy and Financial Consent

To provide comprehensive and collaborative eye care, our team will collect and utilise your personal information. The Eye Health Centre’s Privacy and Financial Consent can be found here.

Referral Information

Please email us your referral or phone your nearest Eye Health Centre location to discuss your referral and organise an appointment Contact Us.

Our reception team will phone you to discuss any queries and offer you an appointment.

Please allow some time for your referring doctor or optometrist to process and send their referral to our rooms.

For urgent referrals or appointments, please phone 07 3831 8606 (or your nearest Eye Health Centre).

Please note, our reception team may contact you from a silent number.

It is a Medicare requirement that we submit the details of a referral for you to receive a rebate towards your appointment.

Please see FAQs below regarding coverage or rebates from your private health fund.

Your local optometrist or GP can refer you to The Eye Health Centre. Medicare stipulates that these referrals will expire after 12 months.

Another specialist or ophthalmologist can also refer you. These referrals are valid for 3 months.

Important Links

Medicare Safety Nets

Medicare will reduce your out-of-pocket expenses when you spend a certain amount during a single calendar year.

For more information:

Medicare Benefits

Our reception team will lodge a claim to Medicare on your behalf, at the time of your appointment. Your medicare rebate will be deposited into the bank account you have nominated with Medicare.

For information about how to check if Medicare has your bank account details:

Patient Travel Subsidy Scheme (PTSS)

Patients living in rural areas who need to travel for specialist care may be eligible for government support. For more information, please visit the below link and discuss the PTSS with your GP or local hospital:

Patients attending an appointment with us are required to bring and complete Form C – Appointment Attendance.

Enquire Online

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